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Support Worker

Emerge Aotearoa

Full Time


Great pay rates and staff benefits.

Great staff development opportunities.

Be a part of a supportive and high performing team.

He kōrero mō mātou | About Us

Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing, and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work, we are committed to helping whānau be the best they can be.

He kōrero mō te tūranga | The Role

We are on the lookout for a passionate Support Worker - Navigator to join our team and provide dedicated support to our tangata Whaiora. This is a fantastic opportunity to have a direct impact on the lives of people in the community to help them to reconnect, learn, grow, and live as independently as possible. We welcome applicants who have a passion to see others succeed while you also work on your own development.

We have 3 permanent full-time positions, working between 8.00am - 8.00pm, Monday - Sunday. The role will be based in Tawa.

Your duties will include but are not limited to:

You'll provide wrap-around support to Whaiora in a hand-on capacity that sees you out in the community supporting people in real time to engage or re-engage them with their community and natural supports.

The key focus of this role will have you giving Whaiora the tools and the confidence to support themselves - it's all about supporting them through a process not doing it for them.

A typical day will see you meeting with Whaiora in the community (or in their home) to go through a personalised plan, identify areas for referrals, and help set goals that will make a real difference to their lives such as housing, financial, education, or health etc.

You'll coordinate with individuals, families, and significant others, as well as external and internal services to provide wrap-around support, help them to achieve their goals, and provide support and advocacy during meetings.

You'll work to identify previous barriers that have prevented them accessing support in the past and help them to create systems to prevent this from happening again.

He kōrero mōu | About You

We are looking for someone who is positive, flexible, vibrant, confident, and compassionate to work in our service. You'll use your non-judgemental attitude and belief to motivate and encourage Whaiora realise their potential. You'll have the ability to easily build professional relationships, while maintaining strong professional boundaries.

To be successful in this role, you'll ideally have the following:

A Level 4 (or higher) qualification in Mental Health and Addiction or be working towards one.

Experience of one-to-one support within the community is preferred but not essential.

Strong communication and computer skills, a 'can-do' attitude and be able to demonstrate strong personal and professional boundaries.

Demonstrated commitment to recovery values.

Eligibility to work in New Zealand.

A current full driver's licence.

Ko tā mātou mahi | We Offer

Our team culture is very important to us. We build each other up, support one another and celebrate each other's success both personally and professionally. We love to have fun, drink coffee & laugh a lot - the conversation ranges from food and whānau, to travel and fitness.

In addition, we also offer:

Learning, development, and training opportunities, inclusive of 5-10 paid study leave days.

Great staff benefits, including store discounts, and 3 days of well-being leave.

Discounted health insurance through Southern Cross Health.

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