Navigator

He kōrero mō mātou | About Us

Ka Puta Ka Ora Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing, and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work, we are committed to supporting whānau be the best they can be.

He kōrero mō te tūranga | The Role

Are you ready to make a real difference in people's lives? We're looking for a passionate and dedicated Navigator to join our team and provide meaningful support to our tangata Whaiora. This is your chance to support individuals in our community, supporting them reconnect, grow, and build the skills to live independently.

We have one permanent full-time position available, with hours from 8.00am - 8.00pm, Monday to Friday, based in Tawa. If you're ready to be part of a team that cares deeply about people and community, we'd love to hear from you!

Your duties will include, but are not limited to:

🤝 Provide wrap-around support to Whaiora in a hands-on capacity, working alongside people in the community to help them engage or re-engage with their communities and natural supports.

🌱 Support people to build confidence and independence by providing the tools, encouragement, and guidance they need to support themselves — focusing on walking alongside them, not doing things for them.

🏡 Spend your days out in the community or visiting Whaiora in their homes, working through personalised plans, identifying support needs, and helping people set meaningful goals around areas such as housing, finances, education, and health.

🔗 Coordinate support across networks, partnering with individuals, whānau, significant others, and internal and external services to provide holistic support and advocacy.

🎯 Support Whaiora to achieve their goals by helping them navigate services, participate in meetings, and access the right resources at the right time.

💡 Identify and overcome barriers by working with Whaiora to understand challenges they have faced in the past and develop practical strategies and systems to support long-term success.

He kōrero mōu | About You

We're seeking a positive, flexible, and compassionate individual to join our team! If you're vibrant, confident, and driven to make a real difference, this role is for you. Bring your non-judgemental approach and genuine belief in people's potential to support our Whaiora achieve their goals. You'll be skilled in building strong, respectful relationships while upholding professional boundaries. Join us in creating a supportive environment where every person can thrive!

To be successful in this role, you'll ideally have the following:

✅ A Level 4 (or higher) qualification in Mental Health and Addiction

✅ Hold and maintain a current First Aid certificate, including CPR (or be willing and able to complete this)

✅ Experience providing one-to-one support within the community is preferred but not essential

✅ Strong communication and computer skills, a can-do attitude, and the ability to demonstrate strong personal and professional boundaries

✅ A demonstrated commitment to recovery-focused values

✅ Eligibility to work in New Zealand

✅ A current full driver’s licence

Ko tā mātou mahi | We Offer

At the heart of our team is a strong, supportive culture where we build each other up and celebrate both personal and professional wins. We love to have fun, share a good laugh, and enjoy the little things - whether it's chatting about food, whānau, travel, or fitness over a coffee. If you're looking for a workplace where you can thrive in a positive, encouraging environment, you'll fit right in with us!

In addition, we also offer:

• Salary band: $58,701.12 - $66,172.59 (placement within this band is based on experience and qualification)

• Learning, development, and training opportunities, inclusive of 5-10 paid study leave days.

• Great staff benefits, including store discounts, and 3 days of well-being leave.

• Discounted health insurance through Southern Cross Health.

Me pēhea te tono mai | How to Apply

Click the apply button now and upload your CV and cover letter telling us about yourself!

Your Career - For People, For Purpose.

Added 9 July 2026